Shaping the future with cutting-edge tech, smarter communications, and powerful software — all built to move your business forward
Say goodbye to bill shock. We keep things clear so you can budget with confidence.
We create a custom blend of these componants to build a system around your buinsess that works for you.
1 channel = 1 simultaneous call (either inbound or outbound). We use a combination of Channels & Users to customize your system.
A user typically represents a person or device with their own extension and calling capabilities. It’s a licensed seat on the system.
A cloud-based document transmission tool that emulates traditional faxing over the internet—seamlessly integrating with email and portals.
Our team is here to support you every step of the way. Reach out with any questions or concerns—we’re happy to help!
Long distance calling within Canada and the U.S. is included free of charge with our service — there are no per-minute fees or hidden costs for those calls.
For international calls outside of North America, rates vary depending on the destination country and whether you're calling a landline or mobile number. We offer competitive per-minute pricing and can provide a full rate sheet upon request, or even set up international calling restrictions or allowances to help manage costs.
If you have specific countries you call frequently, we can help you estimate monthly costs or recommend add-on bundles if applicable.
Yes, you can absolutely keep your existing phone number. We handle the porting process for you, which transfers your number from your current provider to our system without any interruption in service.
Porting typically takes a few business days, during which we’ll coordinate timing to ensure a smooth switchover. Your callers won’t notice any change — and you won’t lose access to your number at any point
Yes, our service completely replaces your existing phone bill. We handle the number porting process, so you keep your current phone numbers, and we bill you directly for all services going forward.
Once the port is complete, your old provider is no longer needed for voice services — eliminating duplicate charges. We can also help coordinate the cancellation of legacy services to ensure a smooth transition with no downtime.
If your internet connection goes down, your phone system can continue operating with minimal disruption thanks to several built-in failover options.
Our platform supports call continuity through custom answering rules. This means calls can automatically be routed to cell phones, remote agents, an answering service, or directly to voicemail, based on your preferences.
We also offer mobile apps and advanced softphone clients that let your team stay connected using cellular data, ensuring they can make and receive calls even without local internet.
Additionally, if a call goes to voicemail, the message can be instantly emailed or texted to you as an audio file or even as a transcription, allowing you to stay informed and responsive wherever you are.
These features give your business continuity and flexibility, even during unexpected outages.
The cost of phones and devices depends on the type and features you need. Entry-level business phones start at $0.00 witha qualified contract. From there, pricing can range up to $5,000 for specialized or industrial-grade models, such as explosion-proof phones or ruggedized units designed for harsh environments.
We offer a range of options including desk phones, cordless handsets, conference units, and video-enabled devices — and we can help recommend the best fit based on your environment and use case. Leasing and bulk pricing options are also available for larger deployments.
No, you don't need to keep your old fax machine — unless you really want to. We offer digital faxing (fax-to-email and email-to-fax) that lets you send and receive faxes directly from your computer or mobile device, with no paper or phone lines required.
If you prefer to keep using a physical fax machine, we can set you up with an analog telephone adapter (ATA) to connect it to our system. This way, you get the best of both worlds: traditional hardware with modern VoIP infrastructure.
Most clients find digital faxing more convenient, secure, and reliable — especially since faxes can be archived and encrypted, and you can access them from anywhere.
